Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase through Orkaday.

1. Information We Collect

Device Information
When you browse our website, we automatically collect data such as:

  • browser type, IP address, and time zone

  • installed cookies

  • pages or products viewed

  • website or search source that led you to us

  • general on-site browsing interactions

We use tools such as:

  • cookies

  • log files

  • web beacons, tags, and pixels

to analyze browsing behaviour and site performance.

Order Information
When you place or attempt to place an order, we collect:

  • first and last name

  • shipping address

  • email address

  • phone number

  • payment-related details (where applicable)

👉 Combined, this is referred to as Personal Information.

2. How We Use Personal Information

We use your information to:

  • prepare, process, and ship your order

  • send order confirmations and invoicing details

  • communicate regarding updates or support

  • manage returns and customer service

  • prevent fraud or security risks

We also use data to:

  • analyze website usage

  • improve site performance and user experience

  • evaluate marketing and advertising effectiveness

3. Sharing Your Information

We only share your data with essential third-party service providers, including:

  • e-commerce platform and hosting tools

  • analytics services (such as Google Analytics)

  • shipping and logistics services

We may also share data when:

  • required by law or legal process

  • necessary to protect our rights or prevent fraud

4. Advertising and Cookies

We use cookies to:

  • enhance your browsing experience

  • measure performance and site traffic

  • display ads based on your cookie preferences

You may manage cookies through your browser settings at any time.

5. Your Rights

Depending on your location, you may have the right to:

  • request access to your personal data

  • request correction or deletion

  • restrict how we use your data

To exercise your rights, contact us at:
📩 contact@orkaday.com

6. Data Retention

Order information is stored for as long as necessary for legal, tax, and operational purposes unless deletion is requested by the user.

7. Policy Updates

We may update this Privacy Policy when necessary to reflect operational, legal, or regulatory changes.

8. Contact Information

For privacy-related inquiries:
📩 contact@orkaday.com
Orkaday – Privacy Department