Most of our products are covered by a 30-day refund policy. If your item arrives defective, damaged, or not as described, please contact us within 7 days of delivery.
To request a refund or an exchange, send an email to:
📩 contact@orkaday.com
We will provide you with an RMA (Return Merchandise Authorization) number, which you must write on the return label. Please remember to include your receipt or proof of purchase.
Please note that Orkaday does not cover return shipping costs.
We also accept exchanges within 30 days of purchase.
Conditions for an Item to Be Eligible for Return
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The item must be unused and in its original condition.
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It must be returned in its original packaging.
Items Not Eligible for Refund
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Items returned more than 30 days after delivery.
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Packages that are lost or stolen after being marked as delivered by the carrier.