Shipping Policy
Global Shipping
We ship worldwide and accept secure online payment only.
All orders must be paid during checkout. No payment is required upon delivery.
Processing Time
All orders are processed and handed to the carrier within 1 to 3 business days.
Estimated Delivery Time
Delivery times vary depending on the destination:
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Europe: approx. 3–10 business days
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USA & Canada: approx. 5–12 business days
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Rest of the world: approx. 7–20 business days
Please note: shipping times may vary due to customs processing, weather conditions, or high logistics volume.
Delivery Method
Packages are shipped to the exact address provided at checkout.
In case of absence, the courier may attempt re-delivery or leave instructions for pickup.
Order Updates & Tracking
Once your order is shipped, you will receive a confirmation email.
Tracking details may be provided depending on the shipping option selected and destination country.
Delayed or Missing Orders
If your package is taking longer than expected, feel free to contact us:
📩 contact@orkaday.com
We will help you check the status of your shipment.
Incorrect or Incomplete Address
Please ensure your shipping address is entered correctly.
Orkaday is not responsible for delays caused by incomplete or incorrect addresses.
Package Marked as Delivered but Not Received
If tracking shows delivered but you haven’t received the package:
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check your mailbox, neighbors, or building reception
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verify if it was delivered to a pickup point
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contact us for assistance
Once the carrier confirms delivery, Orkaday cannot be held responsible for loss or theft.